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Quality Solicitors

Quality Solicitors

Invested
October 2011

Sector:
Business services

Headquarters:
Leicester, UK

Region:
UK

Business:
Consumer legal services franchise business

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Business at time of investment

QualitySolicitors was a young, fast-growing company that had rapidly established itself as one of the leading consumer legal services brands in the UK

Investment rationale

The fragmented UK high-street legal market, which comprised more than 10,000 firms representing £10 billion in annual revenue, is facing unprecedented challenges: regulatory changes have put increasing pressure on margins, while consumers are increasingly expecting greater choice and control over how they access legal services.

QualitySolicitors provides member firms with scale benefits such as a national marketing capability, unified customer-focused service model and lead generating capabilities. Palamon’s investment was built on the premise that the legal services market will shift towards a more concentrated market structure within which QS has first mover advantage.

Value creation

  • Strengthened management team: a new Chairman, CFO, Marketing Director and Partner Firms Director to prepare the business for significant expansion
  • Investment: Implemented a new IT infrastructure and invested in marketing and branding

Today

QualitySolicitors is one of the most recognised consumer legal brands in the UK with more than 100 partner firms which process more than £200 million of casework per year.